Shipping & Policies

Packaging

All packages are still shipped in poly-mailers for water protection, but we're hoping to soon transition into using water-resistant compostable mailers for greater Earth-saving consciousness. 

Shipping

At this current time, most shipping is done within 5 business days (business days are Tues-Sat) of order received.  

Please inquire directly through email prior to purchase if you're requiring insurance on an international shipment, as some countries do not have this available. If it is found to be available for you at a cost you're comfortable with, I'll add a special listing for you for the insurance amount.

Shipping Days: Postal pickup has now resumed! We have package pickup on Tuesdays, Thursday, and Saturdays now, and will occasionally do our own post office drop offs on other weekdays.

Shipping Confirmation: All domestic packages will have a tracking code that will be available to you via email within 24 hours of shipment. Tracking codes may not work immediately, as they often don't have any data until after the USPS scans them and uploads their scans, which is sometimes hourly in their route, and sometimes doesn't occur until after 8 p.m. local time.

Returns & Exchanges

In case of items lost through USPS, you must file a claim with USPS for the lost package. We aren't responsible for packages lost and as a small business, we're unable to replace items lost at our own cost. In the case of damaged items upon arrival, this will be handled on a case by case basis. Returns will not be accepted on any orders with the exception of case by case actions on damaged items, which will typically result in an exchange once USPS claims are filed and awarded.

International Shipments

At this current time, we are not shipping outside of the U.S. Sorry for this inconvenience, we'll announce on our social channels when this is available again.